13th January 2021
Dear Parents and Carers
I wanted to write today to say an enormous thank you for the support you have given our young people at home with remote learning.
I know that many of you are managing your own work at home as well as trying to support your child(ren) with remote learning. I am also aware that where you have more than one child at home you may not have more than one device to allow the young people to all work at one time.
I also know that many of you are unsure how to help with remote learning and the setting up of new devices and software.
Please know that whatever you are doing is enough and we are grateful for everything you are trying to do to support the home learning, we know it is not easy.
If you are worried or unsure about anything please email or text school. We are dealing with a high volume of queries but someone will help you as soon as possible. We are working on some video guides to show you how to set up new laptops and also how to use the various programmes. There are also written guides on the website to help with getting onto Class Charts and Teams.
I am also aware that students have had a `permission’ error coming up sometimes. Therefore, I have attached a help guide at the bottom of this letter to get around this problem. The guide can also be found on the Homepage of the website.
As we are not able to see our students face to face we are making attendance calls to find out why students are not online. This is not intended to cause further stress to parents and carers but to find out how we can help. We know that there are issues and by calling we can understand the problems better and can endeavour to solve them quickly. Obviously, as well as providing support with remote learning, we also need to carry out a wellbeing check to satisfy our safeguarding procedures, to ensure all young people are safe at this time. If your child is too ill to log in to remote learning, please use the usual attendance line to log an absence.
Mr Holt spoke to students this morning about GCSE Pod and explained how to log onto this excellent resource and I attach the guide for GCSE Pod at the bottom of this letter. It is useful for all year groups not just years 10 to 13.
Finally, can I ask that in this difficult period that students, staff, parents and carers continue to work together as Team Heworth Grange, to ensure all our young people can get the best support and education possible.
As always, please contact school if you have any worries about mental health, as well as remote learning.
Please all keep safe.